Case Study

Automating Network Operations Across a Multi-Vendor Estate

The operator replaced manual, error-prone changes with scheduled, validated, conflict-safe automation across its whole multi-vendor estate.

Industry

Telecom & Networks

Services We offer

Telecom / OSS

Network Automation

Backend

Workflow / BPM

About the client

A telecommunications operator running a large multi-vendor network.

Problem Statement

Network operations spanned many vendors and legacy devices with diverse operating systems. Configuration and orchestration were manual, slow and risky.

The Challenges

Many vendors, one workflow

A device abstraction layer over Netmiko and Paramiko let one orchestrator drive a heterogeneous, legacy estate.

Safe changes only

Change-window validation and Redis write-locks kept automated changes from colliding or running at the wrong time.

Approach

We automated the operational workflow safely:

Scheduled orchestration of network services
Change-window validation integrated with ServiceNow
Multi-vendor device support through an abstraction layer
Write-locking across services with Redis, plus connection throttling and service validation

The Solution

A BPM-driven orchestrator (RHPAM) coordinates Python workers that reach devices through a programmability abstraction layer using Netmiko and Paramiko. Changes only run inside validated windows, with write-locks preventing conflicts and validation confirming each step.

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Get Detailed Case Study

Automating Network Operations Across a Multi-Vendor Estate

A platform that schedules and orchestrates configuration across a multi-vendor network of legacy devices, with change-window validation, write-locking and service validation.

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